About Us
Our Approach
At Collections Star Enterprises, we are a professional debt collection agency based in Mumbai, specializing in Banking and Non-Banking Financial (NBFC) recovery services. Our mission is to help financial institutions reduce delinquency rates, improve recovery figures, and maintain healthy customer relationships — all through ethical, compliant, and result-driven collection practices.
We believe that comprehensive knowledge of our client’s brand values, business culture, and financial processes is the foundation of every successful collection effort. Our experienced team combines this understanding with advanced collection strategies to achieve business, quality, and productivity goals, ensuring both faster recovery and sustained client satisfaction.
All our collection executives are trained, compliant, and persistent — ensuring every account is handled with professionalism and accuracy.
GST No: 27DBEPM6509Q1ZZ
Debt recovery is not just about collection — it’s about communication, persistence, and respect.
We are unyielding in our efforts to contact the appropriate parties at the debtor company, yet our approach remains courteous and compliant.
Our collectors’ tenacity and professional negotiating style are invaluable in ensuring positive outcomes while preserving our client’s reputation.
What sets us apart is our ability to maintain our client’s business relationship with their debtors, even after recovery.
We believe in “reinstatement” — turning potential losses into future profits by helping businesses retain customers and restore financial discipline.
Our Work Ethic
- Professional & Ethical: Every recovery is carried out under RBI and legal compliance standards.
- Relationship-Driven: We preserve client–debtor relationships whenever possible.
- Result-Oriented: Our strategies ensure immediate recoveries and long-term impact.
- Transparent Reporting: Real-time progress reports for clear communication and accountability.
Our Mission
To deliver high-performing debt collection services that protect your brand image, ensure timely recovery, and sustain long-term customer trust.
Our Vision
To be recognized as Mumbai’s most trusted debt recovery partner, offering ethical, transparent, and effective collection services for the Banking and Non-Banking Finance sectors.
